From hybrid labor to smarter workspaces, combining technology and touchpoints to provide exceptional experiences.
View DetailsUsing Baker's top-notch technology to create exceptional experiences for people, environments, and things.
View DetailsUnderstand best practices, explore innovative solutions, and establish connections with other partners throughout the Baker community.
From hybrid labor to smarter workspaces, combining technology and touchpoints to provide exceptional experiences.
Learn moreUsing Baker's top-notch technology to create exceptional experiences for people, environments, and things.
Learn moreUnderstand best practices, explore innovative solutions, and establish connections with other partners throughout the Baker community.
An integrated command and dispatch platform for critical communication, connecting voice, paging, alarms, video, GIS maps, and field teams to support faster response and clearer emergency coordination.
Consult immediatelyBecke Telcom provides a command and dispatch solution for control rooms that need to manage daily communication and emergency response from a unified platform. The solution connects phones, intercom terminals, radios, paging systems, alarms, video monitoring, maps, and field teams, allowing operators to understand live site conditions, contact the right personnel, and deliver instructions without switching between separate systems.
The platform supports site-wide, zone-based, scheduled, and emergency broadcasting. Dispatchers can make live announcements, play pre-recorded warning messages, or send text-to-speech notifications. Emergency broadcasts can take priority over normal communication and link with local sound-light alarms.
The system connects explosion-proof telephones, IP dispatch consoles, radios, 5G field terminals, and office phones into one voice dispatch platform. Operators can make individual calls, group calls, temporary group calls, and multi-party conferences, while priority calling, call monitoring, forced intervention, and forced release support emergency command.
The system can integrate with GB/T 28181-compatible video platforms. When an alarm or emergency call occurs, related camera views can appear automatically on the dispatch screen for quick visual verification, video patrol, video consultation, and playback review.
With online or offline map support, the platform can display radios, alarms, cameras, emergency points, and field terminals by location. Operators can locate incidents quickly, view nearby resources, check movement tracks, and start area-based group calls.
The system stores call recordings, broadcast records, video consultation records, alarm logs, dispatch actions, and event timelines. Records can be searched by time, terminal, user, or event type for safety audits, incident review, training, and responsibility tracing.
The system can receive alarms from emergency buttons, gas sensors, fire panels, access control dry contacts, and field devices. After an alarm is triggered, it can automatically start predefined actions such as map pop-up, emergency broadcast, personnel calling, video linkage, and message notification.
Standard API interfaces allow the platform to connect with fire systems, DCS, security platforms, access control, IoT systems, GIS, and upper-level emergency command platforms. This helps operators manage communication, alarms, video, and linked actions from one console.
Calls, alarms, video, paging, and team communication are handled from one platform. Operators can receive the event, check the location, verify the situation, and contact response teams with fewer steps.
The system supports direct calls, group calls, conference communication, radio dispatch, zone paging, and emergency broadcasting. Different teams can receive instructions through the channel that fits their working environment.
A command and dispatch platform can connect new IP devices with existing telephones, radios, speakers, alarms, cameras, and management systems.
Voice recordings, alarm records, paging history, operation logs, and event timelines can be stored for later review.
For schools, hospitals, government buildings, and public service centers, the system improves internal calls, security response, emergency notification, paging control, and multi-building communication management.
For metro stations, railways, road tunnels, highway control centers, and transport hubs, the platform connects emergency phones, communication points, broadcast zones, alarms, video monitoring, and control rooms for centralized incident handling.
For petrochemical plants, refineries, tank farms, offshore platforms, and hazardous zones, the solution works with explosion-proof telephones, emergency stations, alarms, paging speakers, and dispatch consoles to support safer communication.
For factories, production areas, warehouses, equipment rooms, and maintenance zones, the system connects control rooms with operators, technicians, security staff, and safety teams for daily coordination, fault reporting, emergency calls, maintenance dispatch, and safety broadcasts.
For ports, mines, industrial parks, logistics bases, and large outdoor areas, the command center can manage distributed sites more efficiently by integrating SIP phones, emergency stations, paging, video monitoring, and map display.
Becke Telcom specializes in IP PBX business phone software systems for enterprises, offices, campuses, hotels, and industrial sites. Its platform supports SIP extensions, call routing, IVR, voicemail, recording, conferencing, operator console, and centralized management, helping organizations build flexible, scalable, and easy-to-manage VoIP communication networks.
